Warranty Terms & Conditions
Should your unit not work or is damaged when you first take it out of the box, please return immediately to the place of purchase.

Should you have any other questions, please contact us via the Customer Service Inquiry form to the right.

Our appliances are designed and built to provide many years of satisfactory performance under normal household use. The Distributor pledges to the original owner that should there be any defects in material or workmanship during the first 90 days of purchase, we will repair or replace the unit at our option. Our pledge does not apply to damages caused by shipping, mishandling or unit being dropped. A product deemed defective either from manufacturing or being mishandled is up to the distributor’s discretion.

Any unauthorized return will not receive credit or replacement.

Contact Information:

Customer Service

  • (920) 347-9122

  • Hours of Operation

  • 8:00 AM - 5:00 PM CST

  • Monday - Friday

  • Customer Service Inquiry

    To submit a Customer Service inquiry, fill out the form below and click the Submit button. A representative will contact you as soon as possible. For quickest service, please fill out all the details below, making sure to provide a current email address we may contact you at.
    Note: Items marked with a "*" are required fields.

     Item #  
     UPC #  
     Date of Purchase  
     Production date
     (found on bottom of product):
     Original receipt?   Yes      No
     Contact Name:*  
     Phone #:  
     Zip Code:  
     Security Picture:   captcha
     Note: Please enter the characters from security picture above "ALL CAPITALs" in the Security Code field.
     Security Code:*  


    To download user manuals or videos, enter the Item # as shown on the bottom of the unit or below the bar code on the retail box. If you are unable to find this, select its name from the drop-down list.

    Enter Your Item #
    — or —

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